Maintenance
Renovation and modernization of RAILWAYS
Giving a second life to your rolling stock
From simple repair to complete refurbishment, MASTERIS excels in taking care of all types of rail vehicles: locomotives, TGVs, streetcars, metros, railcars and much more. When it comes to rail maintenance, MASTERIS offers you a complete turnkey package: from dismantling rolling stock or equipment for refurbishment to integrating new functions. Our commitment is based on leveraging our experience and expertise in curative and predictive maintenance.
To maintain or develop your operational performance without having to invest in new equipment, MASTERIS optimizes the lifespan of your rolling stock. We modernize your equipment by integrating the latest technological advances and functionalities. We also offer you the option of replacing only the parts you need, while preserving your performance, safety and reliability objectives. Drawing on our experience in preventive and predictive maintenance, we can guide you towards the most appropriate choice for your rolling stock.
At MASTERIS, we make contractual commitments on costs and deadlines, eliminating any surprises thanks to our industrialization studies. When faced with the hazards of your projects, we act as a driving force, mobilizing all our resources to find solutions that perfectly match your operating constraints.
References
KEOLIS NANCY
SEMITAN
METROPOLE EUROPEENNE DE LILLE
EUROSTAR
Installation of the TBL1+ system on the e300 high-speed trains
Opter: A large-scale operation between SNCF Voyageurs and the regions
The OPTER program, launched by SNCF Voyageurs in collaboration with 12 French Regions and Luxembourg Railways, represents a strategic investment of 2.3 billion euros to modernize 40% of the TER fleet (931 trains) in France by 2030. This ambitious initiative, financed by the Autorités Organisatrices de Transport, aims to reconcile the ecological transition with the improvement of public rail service, to offer passengers a more comfortable and sustainable transport experience.
Mid-life refurbishment
The trains are completely overhauled and modernized in terms of safety and comfort. The benefits for customers are twofold: financially, it's much cheaper to revive equipment for 20 years than to buy new, and ecologically speaking, customers benefit from a CSR approach that greatly reduces their carbon footprint. At the end of a mid-life refurbishment, the train looks like new and can be used again for 20 years.
Improving the passenger experience
Each customer can customize its trainsets to meet the needs of its users. This includes improvements to interior comfort, such as the addition of electrical outlets, on-board WiFi, the reorganization of spaces for better accessibility or the integration of on-board passenger information systems. At the same time, all issues relating to component obsolescence are addressed, to bring the train back to near-new condition.
New contractual framework
The simultaneous opening up of TER services to competition and industrial maintenance operations calls for specific contracts to be drawn up with each region, as well as a new approach to better meet their expectations. These contracts include the setting of rates for these operations, as well as a commitment to pay penalties in the event of late delivery of trainsets.
The renovation of TER trains is part of a new contractual approach, specially designed to meet the requirements of the Regions, and for which MASTERIS is at the helm. We are responsible for the contractual management and coordination of maintenance operations carried out in SNCF Voyageurs' industrial technical centers, so that this new form of collaboration meets the specific needs of each of the Regions, while guaranteeing a high level of quality and reliability for their rolling stock fleet.
Firm prices and deadlines
Clearly defined rates and deadlines, with no surprises, to guarantee budget and schedule control.
An engaging schedule
Penalties are provided for failure to meet deadlines, ensuring rigorous program management.
Solid warranties
A one-year warranty, backed by quality after-sales service, for maximum peace of mind.
Clear, reliable customer relations
Proactive communication, clear trajectories and expectation management adapted to each Region.
Flexibility for regions
The possibility of Organizing Authorities taking over ownership of trainsets during the term of the contract.
At the heart of this system, MASTERIS handles the contractual management and coordination of maintenance operations carried out in SNCF Voyageurs' industrial technical centers.
This new form of collaboration effectively meets the specific needs of each region, while guaranteeing a high level of quality and reliability for their rolling stock fleets.
OPERATIONAL MAINTENANCE
Guaranteeing the performance of railway equipment
MASTERIS offers a "full service" package, a reliable, flexible turnkey solution with a controlled, long-term budget. To best meet your needs, our teams offer a wide range of services. From integration of the maintenance plan to maintenance optimization and spare parts supply chain management... We also offer one-off services on specific points, such as safety tests, diagnostics and troubleshooting.
You need to minimize rolling stock downtime and ensure optimum performance of trains and their equipment. Thanks to the corrective maintenance experience we've acquired on many different types of rolling stock, our mastery of the various ECE functions and our perfect understanding of operators' constraints, we can guarantee our customers the best conditions of comfort, reliability and safety for their fleet.
Your operating constraints are specific. We intervene for one-off or recurrent needs, for preventive or corrective maintenance operations. You benefit from tailor-made solutions that fit your requirements and your budget. In addition to our experience, ranging from urban rolling stock to high-speed trains, construction equipment and locomotives, we draw on our engineering teams and the latest technological innovations to improve the safety, reliability and availability of your rolling stock.
MASTERIS has been a key support in the start-up of Ouigo operations from 10 May 2021 and continues to support the operational performance of Ouigo with technical assistance and logistical support integrated in our maintenance solution.
Sergio Barcena
Planning and Maintenance Department OUIGO Spain
References
Availability rate of rolling stock
Hotline 7 days a week, 24 hours a day
Integrated maintenance centres
Railway Maintenance
Contact MASTERIS
For any business request, the form below is at your disposal. If you have a specific question, you can send it directly to the department concerned by e-mail.
93212 Saint-Denis
