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In order to offer you services likely to be of interest to you, to find out about our activities and news, the Masteris Marketing and Communication department collects and keeps information about you. The legal basis of the processing is the legitimate interest in accordance with the European Data Protection Regulation. The information collected is kept for three years from the date of its collection or from the last contact between our two companies and is accessible only by the Marketing and Communication department and the members of the Masteris Business Units concerned. You have the right to access, rectify, delete and make available the information that concerns you, as well as the right to oppose and limit the processing that you can exercise by writing to DPO_MASTERIS@masteris.com. If, after contacting us, you feel that your rights are not being respected, you may submit a complaint online to the CNIL or by post. For more information, please consult our privacy policy on the Masteris website.

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Four main
areas of activity
in maintenance
and engineering

Four main
areas of activity
in maintenance
and engineering

Visual vertical lines.

Four main areas of maintenance and engineering activities

Visual vertical lines.

Passenger equipment maintenance

An experience that makes a difference

Requirement

You need to minimise the downtime of your urban or high-speed rolling stock and ensure optimum performance of trains and their equipment for passengers. Thanks to our experience in maintenance acquired on numerous railway rolling stock, our mastery of the different functions of the ECE (ECM railway) and a perfect understanding of the operators' constraints, we can guarantee our customers the best conditions of comfort, reliability and safety for their fleet.

A la carte service

As your operating constraints are specific, we intervene for one-off or recurring needs, for preventive or corrective maintenance operations. You thus benefit from tailor-made solutions that adapt to your requirements and your budget.

Continuous Improvement

In addition to our experience, ranging from urban to high-speed equipment, we rely on our engineering teams and the latest technological innovations to improve the safety, reliability and availability of your rolling stock.

go to the urban maintenance page

We provide a range of services adapted to the urban guided transport market: renovation, repair, modernisation, certification, homologation, etc.

References

CDG Express

Maintenance contract for Regiolis trains

TER DAKAR

Support for the preparation of maintenance in operation

Your contact:

guillaume dufossez

passenger equipment maintenance In a few figures
+20

SNCF maintenance technical centres partners

70

Accessible associated railway maintenance sites

24/7

Maintenance 7/7 and 24H/24

Five main areas of maintenance and engineering activities

Locomotive Maintenance

Unfailing availability

Integrated

Management, engineering, planning and execution: these four core competencies of the Maintenance Entity (ECE/ECM ) are combined within the Masteris railway company to ensure seamless maintenance of your locomotives.

Flexibility

For a preventive or corrective maintenance operation, a one-off or recurring need, for an intervention on diesel or electric engines, mechanical components or safety equipment, Masteris offers you a customized offer, adapted to your operating conditions and the size of your fleet. It is based on our own network of workshops and qualified partners in Europe, with the support of mobile teams who intervene on request.

Reactivity

Our Fleet Technical Supervision Department (STF), in charge of scheduling your maintenance operations, is on call 24 hours a day, 7 days a week. We are thus able to accompany you throughout your journeys in order to offer you the most secure solution. And to guarantee your commitments, our hotlines support your drivers faced with technical difficulties.

go to the LOCOMOTIVES maintenance page

We develop maintenance by our own engineering teams to ensure the value and performance of locomotives.

AKIEM

Full service maintenance of a fleet of over 150 engines

References

ETF

Full Service maintenance of a fleet of BB60 000 (Diesel)

Your contact:

François De Labbey

locomotive maintenance In a few figures
+850

Mobility interventions in Europe

+50%

Success/Hotline call

+20

Certified workshop partners in Europe

Renovation and modernization of RAILWAYS

The rejuvenation of your equipment

Expertise

From simple repairs to refurbishment, Masteris and its partner SNCF technical centres take care of all types of rolling stock: locomotives, TGVs, trams, metros, railcars, etc. Dismantling rolling stock or equipment entirely to renovate it or integrate new functions, while giving you the benefit of feedback and the best know-how, that is our offer.

Optimization

To maintain your operating performance without having to invest in new equipment, we extend the life of your assets by integrating the latest technological advances or new features. Masteris' know-how also guarantees that we replace only the parts you need, without compromising your performance, safety and reliability objectives.

Customer vision

Masteris, it is a contractual commitment on costs and deadlines without surprises thanks to our pre-industrialization studies. In order to cope with the hazards of your projects, we are a driving force and do our utmost to find solutions compatible with your operating constraints.

References

THALYS

Fleet refurbishment

EUROSTAR

Installation of the TBL1+ system on the e300 high-speed trains

Your contact:

guillaume dufossez

renovation and upgrades In a few figures
10

SNCF Industrial Technicentres partners

26

Refurbished high-speed trains

25

Modernized automatic metro trains

Spare parts for RAILWAYS

A network of partners at your service

Supply chain

Maintenance of braking or on-board signalling equipment, axles..., Masteris offers you access to more than 3,000 suppliers and can provide you with an efficient supply chain service that reduces the downtime of your rolling stock.

Expertise

Need technical expertise or recommendations to solve an obsolescence problem? A need to repair or overhaul equipment over several years, or a one-time need to purchase new or used parts to help you out? Contact our teams! They will find with you the answer adapted to your needs, including logistics. And in the event of an emergency, you can also count on us to find solutions to help you out.

Compliance

Masteris has a reference catalogue of parts to guarantee its customers the durability of its assets. Masteris implements the whole range necessary to certify the conformity of your parts and displays the best standards on the market: French and European suppliers approved and referenced by us, quality control, traceability, certificates of conformity...An approach that reduces costs, improves the traceability of parts and optimises stock management.

References

CFL

Repair of parts for TER2NNG

SEMITAG

Overhaul of Citadis train bogies

Your contact:

guillaume dufossez

Spare parts In a few figures
+3000

Suppliers

+500

Axles overhauled per year

+1000

Brake equipment

RAILWAY MAINTENANCE BROCHURE
Download the MAINTENANCE BROCHURE

Contact Masteris

For any business request, the form below is at your disposal. If you have a specific question, you can send it directly to the department concerned by e-mail.

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Marketing department
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Accounting department
compta@masteris.com
Recruitment Department
recrutement@masteris.com
Geographic Position Pictogram
4 Rue André Campra
93212 Saint-Denis