Privacy policy for personal data

Masteris is committed to the protection of personal data.
As part of its activities, Masteris collects and processes personal data relating to its customers, employees and partners, such as its suppliers and service providers.
Masteris has therefore put in place the technical and organisational means necessary to protect the personal data it processes.
The purpose of this policy is to present the commitments made by Masteris with regard to the protection of personal data.

Masteris informs its clients, employees and partners of the processing that concerns them.
The collection of personal data is intended in particular to ensure optimal management of the various relationships that Masteris maintains with its clients, employees and partners.

When Masteris has to process data, it does so for specific purposes: each data processing implemented by Masteris meets a legitimate, determined and explicit purpose.
Masteris ensures that the data are kept in a form that allows identification of the data subjects only for as long as is necessary for the purposes for which they are processed.

For each of the treatments implemented, Masteris undertakes to collect and use only adequate, relevant and limited data to what is necessary with regard to the purposes for which they are processed.
Masteris collects personal data which allow:
- the implementation, management and invoicing of contracts as well as the updating of administrative systems or the management of the business relationship between Masteris and its clients, suppliers and/or partners,
- the implementation and management of recruitment and personnel of Masteris.

In this context, the personal data collected includes in particular:
- Identification data: Surname, first name, title, postal address, email, telephone number, date of birth, nationality
- Family situation
- Economic and financial information

Masteris attaches particular importance to the security of personal data. Appropriate technical and organisational measures are implemented to ensure that data is processed in such a way as to guarantee its protection against loss, destruction or alteration that could affect its confidentiality or integrity.
Masteris thus implements measures that respect the principles of protection from the design stage and default protection of the data processed. In this respect, when it proves possible and/or necessary, Masteris uses pseudonymisation or data encryption techniques.

Masteris applies strict authorization policies that allow the data it processes to be transmitted only to persons authorized to have access to it.
The data collected is intended for the internal services of Masteris and its subcontractors.
The data may also be processed by partners that Masteris uses in the context of the services it provides.

In addition, the processed data may be transmitted to the competent authorities, at their request, in the context of legal proceedings, judicial investigations and requests for information from the authorities or in order to comply with other legal obligations.
If Masteris needs to transfer data outside the European Union, it will only do so in the context of specific contractual provisions and in accordance with the requirements of the competent supervisory authorities.

Masteris is particularly concerned about the respect of the rights of the persons concerned by the data processing it implements:
- the right to information
- the right of access
- the right of rectification
- the right to erasure ("right to forget")
- the right to limit processing
- the right to portability
- the right to object
- the right to define guidelines for the storage, erasure and communication of personal data after death

Masteris is able to respond to requests to exercise the rights of data subjects throughout the processing, in compliance with the conditions and deadlines set by the applicable regulations.
Requests to exercise rights by the data subject are made electronically (dpo_masteris@masteris.com) and/or by post to the contact indicated in particular in the information, the general conditions of use of the applications and websites, and the collection forms.
The person concerned must clearly indicate his or her surname and first name(s), attach a copy of an identity document and indicate the address to which he or she would like the reply to be sent.
Masteris informs any person concerned who would like to exercise his or her rights if it is impossible to follow up on his or her request.
If your exchanges with Masteris have not been satisfactory, you have the possibility of lodging a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL), the supervisory authority in charge of compliance with obligations in terms of personal data in France.

Cookies (or connection cookies) are text files that are placed and stored on the hard disk of your terminal (computer, smartphone, tablet or any other device that allows you to navigate on the Internet) by the server of a website.
Some of these cookies are necessary or even indispensable to access certain functionalities of a site. Others allow, for example, to establish statistics and traffic volumes (number of visitors to each page, geographical origin of the media used to visit the site, etc.) and statistics on the consultation and use of the various elements making up the site (sections and content visited, length of visit, etc.). They also make it possible to provide additional services such as, for example, the sharing of content present on a website via social networks.
At no time is the use of cookies imposed on you and you can refuse their use at any time by setting up your Internet browser, as explained below.

Analytical cookies: These are cookies that allow us to know the use and performance of our site, to establish statistics, volumes of frequentation and use of the various elements of our site (the pages or sections most often consulted, the most read articles ...) in order to improve the interest and ergonomics of our services.
You can in any case refuse these cookies by an appropriate setting of your browser, as indicated below :

You can accept or refuse cookies on a case-by-case basis.
In order to manage cookies as closely as possible to your expectations, we invite you to configure your browser taking into account the purpose of cookies as mentioned above.
The configuration of each browser is different. It is described in the help menu of your browser, which will allow you to find out how to modify your cookie preferences.
You can disable cookies by following the instructions below:

- Internet Explorer
In Internet Explorer, click the Tools button, then click Internet Options.
Under the General tab, under Browsing History, click Settings.
Click the "Show Files" button.
Click on the Name column header to sort all files in alphabetical order, then scroll through the list until you see files beginning with the prefix "Cookie". (All cookies have this prefix and usually contain the name of the website that created the cookie).
Select the cookie(s) you wish to delete.
Close the window that contains the list of files, then double-click OK to return to Internet Explorer.

- Firefox
Go to the "Tools" tab of the browser and select the "Options" menu.
In the window that appears, choose "Privacy" and click on "Display cookies".
Locate the files listed above, select them and delete them.

- Safari
In your browser, choose Edit menu > Preferences.
Click Security.
Click Show Cookies.
Select the cookies listed above and click Clear or Clear All.
After deleting the cookies, click Done.

- Google Chrome
Click the Tools menu icon.
Select Options.
Click the Advanced Options tab and go to the "Privacy" section.
Click the Show Cookies button.
Locate the files listed above, select them, and delete them.
Click "Close" to return to your browser.

Some browsers also offer the "Do Not Track" option that you can check to prevent cookies from being deposited on your terminal.